Ben Sisario, writing for The New York Times:
Less than 24 hours after Ms. Swift complained publicly that Apple was not planning to pay royalties during a three-month trial period of its new streaming music service, the company changed course, and confirmed that it will pay its full royalty rates for music during the free trial.
“When I woke up this morning and read Taylor’s note, it really solidified that we need to make a change,” Eddy Cue, Apple’s senior vice president of Internet software and services, said in an interview late Sunday.
Perhaps a reason why Apple is one of the most well-run organizations in the world, is because when they make a mistake, instead of digging their heels in further and providing shoddy excuses to justify their decisions, they instead listen to their stakeholders, apologize, and then make the right decision.
Huh.